Privacy Policy

Last updated: [17 Dec 2024]

At StopTheSurge (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://stopthatsurge.com], dedicated to providing information and services related to surge protection. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

a. Personal Data

While you visit our website, we may collect personally identifiable information that you voluntarily provide to us when you register on the website, make a purchase, subscribe to a newsletter, fill out a form, or enter information in other ways. This information may include:

  • Contact details such as your name, email address, mailing address, and phone number.
  • Account credentials such as usernames and passwords when you create an account.

b. Non-Personal Data

We may also collect non-personal information about you, including but not limited to:

  • Demographic information such as age, gender, and interests.
  • Device information such as IP address, browser type, operating system, and access times.
  • Usage data regarding how you interact with our website, including pages viewed and links clicked.

2. How We Use Your Information

We use the information we collect from you for various purposes, including:

  • To personalize your experience and deliver content and product offerings relevant to your interests.
  • To improve our website to better serve you.
  • To process transactions and fulfill orders.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with you after correspondence (live chat, email, or phone inquiries).
  • To administer contests, promotions, surveys, or other site features.

3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device. They help us understand your preferences based on previous or current site activity, enabling us to provide you with improved services. You can choose to have your computer warn you each time a cookie is being sent or turn off all cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

4. Disclosure of Your Information

We may share your information with:

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: If we merge with or are acquired by another company, your information may be transferred to the successor entity.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Third-Party Websites

Our website may contain links to third-party websites and applications of interest, including advertisements and external services that are not affiliated with us. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you interact with.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is stored on secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. We use industry-standard encryption technologies to protect sensitive information transmitted online.

However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access and Correction: You have the right to access the personal information we hold about you and to request corrections or updates.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions provided by law.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
  • Cookies: Most web browsers are set to accept cookies by default. You may choose to set your browser to remove or reject cookies; however, this could affect the availability and functionality of our website.

To exercise any of these rights, please contact us using the contact information provided below.

8. Third-Party Services

We may use third-party service providers to assist us in operating our website, conducting our business, or servicing you. These third parties may have access to your personal information but are obligated not to disclose or use it for any other purpose. We are not responsible for the privacy practices of third parties and encourage you to read their privacy statements.

9. International Data Transfers

If you are accessing our website from outside United States, please be aware that your information may be transferred to, stored, and processed in United States, where our servers are located and our central database is operated. By using our website, you consent to the transfer of your information to our facilities and to those third parties with whom we share it as described in this Privacy Policy.

10. Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting obligations. When personal information is no longer required, we will delete or anonymize it in a secure manner.

11. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us via the contact form.

By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.